GENSHIN IMPACT Kotobukiya LUMINE FIGURES

Fast Shipping and Professional Packing

Thanks to our longstanding association with UPS FedEx DHL, and other leading global carriers, we can provide a range of shipping options. Our warehouse employees will pack every item to our exacting specifications. Prior to shipping, your goods are carefully examined and securely secured. We deliver to thousands of customers daily across various countries. The fact that we are committed to becoming the biggest online retailer in the World is evident. The distribution centers and warehouses distribution are located in Europe and the USA.

Note: Orders that contain more than one item will be assigned a separate processing period for each item.

We will thoroughly inspect all items before sending. The majority of orders will be delivered within 48 hours. The delivery time will be between 3-7 working days.

Returns

We are not able to manage the stock at our warehouse and factory. So the actual stock may alter at any time. It's possible that your order may be unable to fill when you have placed the order.

The policy is 30 days. If it's been more 30 days since you've made your purchase and we're unable to offer you a complete refund or exchange.

You can only return a product when it's unopened and still in the same condition when you received it. It must also remain in the original packaging.